Matthew Nelson.
In this episode, DrBicuspid.com Editor-in-Chief Kevin Henry speaks with Matthew Nelson from the California Dental Association about the challenges dental practices faced in 2025 and how they can improve in 2026.
They discuss the importance of setting clear goals, understanding patient payment trends, and the necessity of training dental team members effectively. The conversation also highlights the significance of having a solid accounts receivable management strategy to minimize write-offs and improve collections.
Nelson can be reached at [email protected].
Podcast takeaways
- Setting clear goals is essential for practice success.
- Involving the entire dental team in goal-setting enhances engagement.
- Patient payment preferences are shifting toward digital methods.
- Third-party financing is crucial for larger treatment plans.
- Establishing a patient financial policy can improve collections.
- Understanding the root cause of low collections is vital.
- Training new staff is essential for effective practice management.
- Regularly reviewing accounts receivable can prevent significant write-offs.
- Awareness of common insurance write-offs can improve a practice's financial outcomes.
- Communicating with patients about payments is key to reducing balances.
