Patient Communication

The keys to identifying the right dental technology and KPIs

By Beth Gaddis

A pair of experts share their thoughts on which metrics will move the needle for today's dental practices and help them achieve their financial goals.

December 20, 2024

How you can reassess dental practice communication policies for 2025

By Estela Vargas

We now have less physical contact and communication with patients before they are seated in the chair. We must close that gap by building an instant rapport with patients, writes Estela Vargas, CRDH.

December 10, 2024

Digitizing dentistry: The keys to reducing paper consumption in your dental practice

By Mat Buttrey

For the modern dental business, transitioning to a digital environment can enhance efficiency and security, deliver time and cost savings, and attract more clients. Mat Buttrey explains how and why.

December 6, 2024

Do's and don'ts for understanding case acceptance

By Dr. Roger P. Levin

Overcoming patient concerns about proposed treatment isn't taught in dental school. Dr. Roger P. Levin offers tips on how to boost case acceptance and practice production.

December 2, 2024

The 3 rules of customer service

By Dr. Roger P. Levin

Following these three golden rules of customer service will delight your patients, increase referrals, and escalate production, writes Dr. Roger P. Levin.

November 27, 2024

Why 2025 is the year to move your dental practice to the cloud

By Dr. Lior Tamir

Cloud-based systems can transform how you operate, improve patient care, and safeguard your dental practice's data in ways traditional methods cannot, writes Dr. Lior Tamir.

November 18, 2024

Do's and don'ts for new patient communication

By Dr. Roger P. Levin

New patient phone calls are not solely a customer service call, they're a brand-building opportunity. Dr. Roger P. Levin says these are the do's and don'ts of handling that first patient phone call.

November 11, 2024

What dentists must know about eating disorders

By Ava Barros

Oral health should be evaluated with eating disorders in mind to support patient well-being, and clinicians must know how to address oral issues in these patients, according to study findings published in the Journal of Dentistry.

November 1, 2024

Why this dentist hands out 3 things to kids at Halloween

By Kevin Henry

Dr. Charles Reinertsen details a trio of things that he believes are important to convey the message of optimal dental health to kids at Halloween.

October 21, 2024

Do's and don'ts for case acceptance

By Dr. Roger P. Levin

Case acceptance is one of the most critical systems in a dental practice. Dr. Roger P. Levin outlines the do's and don'ts of proposing treatment to patients.

October 21, 2024

DrBicuspid.com launches readership survey, and we are asking for your help

By Kevin Henry

As we plan for 2025, we're asking for your help to ensure we are meeting your needs. Will you take a few moments and share your thoughts on DrBicuspid.com with us?

October 21, 2024

Why people avoid the dentist

By Ava Barros

Several factors were cited by patients as the main reasons why they avoided seeking dental care, according to a study published in Oral Diseases.

October 16, 2024

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