Patient Communication

Do’s and don’ts for no-shows and cancellations

By Dr. Roger P. Levin

Implementing these do’s and don’ts will eliminate frustrating patient no-shows and cancellations in no time, writes Dr. Roger P. Levin.

May 12, 2025

Busting 3 dental patient engagement myths

By Dr. Eric Rindler

Dr. Eric Rindler reveals how strategic digital engagement can be your dental practice's most powerful tool.

May 5, 2025

Taking the ache out of talking pain with dental patients

By Melissa Busch

Dental leaders discuss how to discuss touchy pain management topics with patients.

May 2, 2025

Wow every patient

By Dr. Roger P. Levin

To advance your practice and boost production and income, you have to "wow" patients. Dr. Roger P. Levin outlines how you and your team can "wow" every patient.

March 27, 2025

One-third of adults experience anxiety at the dentist

By Ava Barros

Dental anxiety, possibly not related to past negative experiences, affects nearly 30% of adults and may be linked to higher reported pain levels, according to a study published in BMC Oral Health.

March 25, 2025

What dental professionals need to know about mouth taping

By Tracee Dahm

Thanks to social media, mouth taping has become a popular trend. Tracee S. Dahm, MS, RDH, believes there are a few things that dentists and team members should know and discuss.

March 10, 2025

Understanding the collection percentage: A key metric for your dental practice's financial health

Wisdom's Ashley Bond says now is the time to dive into your collection percentage to set a firm foundation for 2025. In this article, she explains why it's important for the vitality of your dental business.

February 18, 2025

Communication is key: Enhancing interaction in your dental practice

By Yvette S. Medellin

There are four important pieces that define communication in the dental practice, writes Yvette S. Medellin. Whether you have a team of two or 200, good communication is paramount.

February 14, 2025

Do patients know they have gum disease? It's complicated

By Melissa Busch

Dental patients aren't certain whether they've been diagnosed with periodontitis or have been treated for it, according to a study.

February 13, 2025

3 keys to executing your dental practice's optimal schedule

By Scott J. Manning

Most dental practices mistake their schedule for their business and fail to realize that it's simply a pathway. Scott J. Manning, MBA, says it's time to change that approach.

February 12, 2025

Do's and don'ts for creating strong patient relationships

By Dr. Roger P. Levin

It's the little things -- a note, a call, etc.,-- that have a big impact on patient retention and practice production, writes Dr. Roger P. Levin. These gestures don't cost a lot of money and go a long way.

February 10, 2025

Why you should stop printing a Dentrix ledger for tax statement requests

By Kevin Henry

Dayna Johnson has a simple message for dental practices this time of year: Make sure you're sending your patients what they need rather than what they think they need for tax purposes.

January 29, 2025

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