In this episode of The DrBicuspid.com Podcast, Editor-in-Chief Kevin Henry and Dr. Paul Homoly discuss the critical distinctions between the "standard of care" and the "standard of caring" in dentistry.
Dr. Paul Homoly.
Homoly emphasizes the importance of building relationships with patients, particularly those seeking complex care, and how understanding patient needs can lead to better treatment acceptance.
The conversation also touches on the role of technology and AI in enhancing patient care while highlighting the necessity of empathy and communication in dental practices.
Watch a previous podcast with Dr. Homoly.
Podcast takeaways
- The standard of care focuses on the technical aspects of dentistry.
- The standard of caring emphasizes the importance of patient relationships.
- High-tech tools do not guarantee patient acceptance of treatment plans.
- Understanding patient needs is crucial for effective communication.
- Empathy plays a vital role in patient care and acceptance.
- Patients often need to feel understood before they commit to treatment.
- The language of dentistry should be accessible to patients.
- Investing in patient relationship training is as important as technical training.
- AI can assist in enhancing the standard of caring.
- Building trust with patients is essential for sustaining long-term relationships.
