In this episode of The DrBicuspid.com Podcast, Kevin Henry, editor in chief of DrBicuspid.com, speaks with James Grover, president of Vyne Dental, about the critical topic of interoperability in dental practices.
James Grover, president of Vyne Dental.
They discuss how interoperability can significantly impact patient care and practice efficiency, especially as practices approach the end of the year and face challenges with insurance claims and patient benefits. Grover emphasizes the importance of seamless information exchange between systems to reduce friction and improve patient experiences, particularly during the busy holiday season when patients rush to use their benefits.
The conversation also touches on the evolving landscape of dental practices, including the challenges of staffing and the potential of AI to enhance operational efficiency. Grover shares insights on how practices can leverage technology to empower their staff, streamline processes, and ultimately provide better service to patients.
As they look ahead to 2026, both Henry and Grover highlight the need for innovation and adaptability in the dental industry to meet the changing needs of patients and providers alike.
Podcast takeaways
- Interoperability is crucial for effective information exchange in dental practices.
- Practices need to prepare for year-end patient benefit utilization to reduce stress.
- AI can enhance operational efficiency by providing real-time insights for practices.
- Training staff is essential, but systems should also empower them to perform better.
- The dental industry must innovate to improve patient experiences and streamline processes.
