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Podcasts
Podcast: The keys to transforming patient relationships in dentistry
By
Kevin Henry
Dr. Roger P. Levin shares practical strategies for making patients feel valued and ensuring they remain loyal to your practice in the latest installment of DrBicuspid's five-star customer service series.
July 3, 2025
Podcast: Dr. Roger Levin on creating a winning attitude in your dental practice
By
Kevin Henry
Reinvigorate your practice using strategies from Dr. Roger Levin, focusing on positivity and effective communication.
June 25, 2025
Podcast: Navigating dental hiring challenges in the second half of 2025
By
Kevin Henry
Ready to dive into the latest on the dental hiring market? Want to understand how to keep your team together? Robyn Reis of All-Star Dental Academy is here to help.
June 19, 2025
The art of customer service in dentistry with Dr. Roger Levin, Part 2
By
Kevin Henry
In this episode, the second of an eight-part series on creating five-star customer service in your dental practice, Dr. Roger P. Levin shares how to foster a positive atmosphere that enhances both employee satisfaction and patient care.
June 13, 2025
Podcast: The past, present, and future of dental billing
By
Kevin Henry
This episode of The DrBicuspid.com Podcast explores past billing challenges, the current state of dental billing, and future possibilities with technology and outsourcing.
June 12, 2025
The art of customer service in dentistry with Dr. Roger Levin, Part 1
By
Kevin Henry
Join us for this new series from DrBicuspid and Dr. Roger Levin discussing five-star customer service in the dental practice, what it means, why it's important, and how you can get there.
June 6, 2025
Podcast: Kelly Tanner on dental hygienists reframing their professional story
By
Kevin Henry
As dental hygienists prepare for the second half of 2025, Kelly Tanner, PhD, RDH, offers words of wisdom in this podcast.
June 4, 2025
Podcast: Differences in dentistry between the U.S. and Europe
By
Kevin Henry
In this episode of "The DrBicuspid.com Podcast," Kevin Henry and Andrea Albertini, CEO of global distribution and technology for Henry Schein, discuss the evolution of the dental market, the impact of digital technologies, and the differences between the U.S. and European markets.
June 2, 2025
Innovations in dentistry: Artificial intelligence and dental hospitals
By
Kevin Henry
Dr. Kianor Shah emphasizes the need for patient autonomy and the integration of AI in dental practices to enhance patient care and efficiency.
May 29, 2025
Podcast: DSOs and the dental compact, AI, staffing shortages, and more
By
Kevin Henry
Andrew Smith, CEO of the Association of Dental Support Organizations (ADSO), joins "The DrBicuspid.com Podcast" to discuss hot topics in dentistry from the DSO perspective.
May 20, 2025
Dentistry isn't talking about the 'P' in HIPAA as much as it should
By
Kevin Henry
Dr. Bryan Laskin dives into the often-overlooked aspects of HIPAA, particularly the importance of data portability in the dental industry.
May 19, 2025
Dental Trade Alliance discusses tariffs, fluoride, Medicaid issues affecting dentistry
By
Kevin Henry
In this conversation, Kevin Henry interviews Greg Chavez, CEO of the Dental Trade Alliance (DTA), about dentistry's current state amid significant policy changes in Washington.
May 7, 2025
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