Podcast: How AI is changing the dental insurance game

We have heard quite a bit recently about artificial intelligence (AI) and the changes it is bringing and will continue to bring to the dental industry. However, when it comes to the dental practice, there are uses for AI that now include removing some of the burden of navigating the world of dental insurance at the front desk.

Cairo MurphyCairo Murphy.

I recently spoke with Cairo Murphy, the founder of Stratus, a company that uses AI to help dental practices succeed more in the insurance game. The company's website says, "With our advanced AI voice technology, Stratus makes the calls to insurance companies for you. After our AI agent collects the necessary patient info, we generate a report that you can view and download right away."

In our interview, Murphy discussed how their AI-powered software helps dental practices with insurance verification, saving time and improving efficiency. The conversation covered topics such as the misconception that AI will replace jobs, the integration process with practice management systems, the importance of return on investment in dental practices, the competitive landscape of AI solutions, and the growth and opportunities for Stratus.

Podcast takeaways

  • Stratus uses AI to automate insurance verification for dental practices, saving time and improving efficiency.

  • AI is not meant to replace jobs but to free up time for more important tasks.

  • Integrating Stratus with practice management systems is quick and easy, and the software runs in the background.

  • The average dental practice writes off $600,000 per year to insurance, and Stratus can save 30% to 50% of that with AI.

  • The competitive landscape of AI solutions in the dental industry is evolving, with some companies claiming to use AI without delivering real results.

  • Stratus is available for practices of all sizes, from solo practitioners to DSOs.

Podcast chapters

00:00 -- Introduction and overview of Stratus
03:21 -- The importance of insurance verification
08:27 -- Saving thousands of dollars with AI
10:04 -- Stratus: Helping practices of all sizes
13:52 -- The evolving competitive landscape of AI solutions
15:14 -- Conclusion and how to connect with Stratus

You can hear our entire conversation by clicking here or watching the video below.


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