Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
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Top Stories
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E-cigarettes may affect dental implant integration
By Ava Barros
E-cigarette aerosol exposure may negatively affect dental implant integration, potentially compromising osseointegration, reports a study published in the Journal of Oral and Maxillofacial Surgery, Medicine, and Pathology.
November 8, 2024
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Wife pleads guilty to evading taxes for husband's dental practice
By Melissa Busch
The wife of an orthodontist in California who was accused of preparing false financial statements for his practice that resulted in tax evasion has pleaded guilty.
November 7, 2024
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10 ways to lose a patient
By Gaby Solano
By steering clear of these 10 dental no-no's, Gaby Solano believes you will keep your patients returning and ensure they leave with a smile.
November 7, 2024
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Dental duets: Despite what you may have read, dentistry is a smart investment
By Dr. Shervin Molayem, Michael Ventriello
The latest advances in dental technology offer exciting investment opportunities for individual investors, venture capital firms, and private equity groups, writes Michael Ventriello and Dr. Shervin Molayem.
November 7, 2024
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9 months after patient's death, 'emergency order' restricts dentist's license
By Clark Kauffman
A recently filed lawsuit alleges negligence in the death of 50-year-old patient.
November 6, 2024
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Why naloxone is the lifesaving potion in your dental practice's emergency kit
By Dr. Lisa Chan, Teresa Mendoza, PharmD
Keeping naloxone readily available in the dental emergency kit is the first step in combating opioid overdose, writes Teresa Mendoza, PharmD, and Dr. Lisa Chan.
November 6, 2024
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How gender and bruxism affect the masseter muscle
By Ava Barros
Bruxism affects the masseter muscle differently by gender, suggesting the need for a gender-specific approach in assessing bruxism's impact on this muscle, suggests a study published in the American Journal of Orthodontics and Dentofacial Orthopedics.
November 6, 2024
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What do you do when a dental patient refuses local anesthetic?
By Kevin Henry
A recent article on DrBicuspid.com had us asking questions, and a Chicago-area dentist gave her opinion on what to do when a patient refuses anesthesia for a minor dental procedure.
November 5, 2024
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AAE responds to reports of dentists pulling healthy teeth
By DrBicuspid.com staff writers
The American Association of Endodontists (AAE) has released a statement in response to reports of dentists removing healthy, treatable teeth in favor of implants.
November 5, 2024
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Clinical tip: Revolutionizing class II restorations in the dental practice
By Kevin Henry
In this episode of "The DrBicuspid.com Podcast," Kevin Henry speaks with Dr. David Clark about the evolution of composite dentistry, the challenges of adapting to new techniques, and the importance of confidence.
November 5, 2024
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Newly developed toothbrush may prevent toothpaste swallowing
By Ava Barros
A professor at the Rutgers University School of Dental Medicine has developed a toothbrush with suction to prevent people from swallowing toothpaste, according to a university press release.
November 5, 2024
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Trump win may mean bye-bye to fluoridated drinking water
By Melissa Busch
If Donald Trump wins the 2024 U.S. presidential election, the cavity-fighter fluoride may be removed from U.S. public water systems.
November 4, 2024
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