Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
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Top Stories
Brain Puzzle Dementia
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Gum disease may be linked to impaired brain function
Periodontitis may be a risk factor for brain damage, providing a potential treatment target for the early prevention of Alzheimer's disease, according to an American Academy of Periodontology press release.
Clear Aligner
Invisible Aligners
AI applications on the rise in clear aligner therapy
Smail Doug 400
Smile Design
Clinical tip: What you need to know about platelet-rich fibrin
Arrest Warrant Pamela Au
Legal Issues
Dentist accused of trying to meet up with child
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Gum disease may be linked to impaired brain function
By Ava Barros
Periodontitis may be a risk factor for brain damage, providing a potential treatment target for the early prevention of Alzheimer's disease, according to an American Academy of Periodontology press release.
January 22, 2025
Brain Puzzle Dementia
AI applications on the rise in clear aligner therapy
By Ava Barros
The use of artificial intelligence (AI) in clear aligner therapy is growing, offering opportunities for improved efficiency, accuracy, and predictability in orthodontic planning, reports a review published in the Journal of Dentistry.
January 22, 2025
Clear Aligner
Clinical tip: What you need to know about platelet-rich fibrin
By Kevin Henry
CDOCS faculty member Dr. Doug Smail returns this week to discuss the benefits of platelet-rich fibrin and its applications in dentistry.
January 22, 2025
Smail Doug 400
Dentist accused of trying to meet up with child
By Melissa Busch
A dentist was arrested on January 15 as part of a trafficking sting after allegedly attempting to meet up with someone he believed to be a minor for sexual purposes.
January 21, 2025
Arrest Warrant Pamela Au
Caries may be linked to diabetes incidence
By Ava Barros
Diabetes prevalence may be linked to higher caries experience, according to a study published in Public Health.
January 21, 2025
Tooth Caries Cavity
Podcast: Dental billing 101, featuring newcomer tips and tricks with Ashley Bond
By Kevin Henry
A dental insurance expert dives into the fundamentals of billing, addressing common mistakes, the importance of training new team members, and strategies for managing insurance changes and outstanding claims.
January 21, 2025
Podcast Phone Earpods
Navigating a shifting dental economy
By Ryan Mingus
The 2025 dental M&A market is very different from 2024's, writes Ryan Mingus from Tusk Partners. Here's what practice owners need to know.
January 21, 2025
Dental Practice Sale Saleem
Woman hit with prison sentence for embezzling from dental employer
By Melissa Busch
A woman accused of embezzling more than $240,000 from the dental practice where she worked was sentenced.
January 20, 2025
Jail Hands
Saliva testing may mark periodontitis progression
By Ava Barros
Researchers at the University of Pennsylvania School of Dental Medicine have found that measuring proteins in saliva may help monitor periodontitis progression, according to a press release from the university.
January 20, 2025
Researcher
Not enough dentists follow guidelines to address caries
By Melissa Busch
U.S. pediatric dentists use pharmacological approaches like silver diamine fluoride to address early caries but rarely adopt other strategies like minimally invasive dentistry.
January 20, 2025
Boy Dentist Father
Do's and don'ts for avoiding mistakes in your practice
By Dr. Roger P. Levin
By honing in on certain key performance indicators and following certain steps, practices can thrive and flourish in 2025, writes Dr. Roger P. Levin.
January 20, 2025
Roger Levin 400
Flossing leads to firing
By Melissa Busch
An assistant was fired after a video of her ignoring and flossing over the bedside of a patient with a serious heart condition went viral.
January 17, 2025
Dental Floss Fotoduets
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