Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
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Top Stories
Handcuffs Money Financial Crime Teacher Photo
Legal Issues
Ex-employee accused of stealing nearly $500K from practice
A former employee at a West Virginia dental practice is accused of embezzling more than $463,000 from her employer.
Dentist Tooth Mobility Test Svitlana
Periodontics
Loose teeth? This therapy may help
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Smile Design
Helping a gunshot victim regain his smile
Orthodontic Patient Peopleimagecom
Orthodontics
ADHD may affect orthodontic treatment
Class Action Gavel Zerbor
Legal Issues
Dental assistant sues dental staffing firm over background check
More in Home
Ex-employee accused of stealing nearly $500K from practice
By Melissa Busch
A former employee at a West Virginia dental practice is accused of embezzling more than $463,000 from her employer.
January 28, 2026
Handcuffs Money Financial Crime Teacher Photo
Loose teeth? This therapy may help
By Ava Barros
Among teeth with mild baseline mobility, 71.2% became clinically stable, while 86.3% of teeth with moderate mobility improved to a lower mobility class.
January 28, 2026
Dentist Tooth Mobility Test Svitlana
Helping a gunshot victim regain his smile
By DrBicuspid.com staff writers
After surviving a gunshot wound to the face and years without answers, John Doe received reconstructive care from Dr. Safa Tahmasebi, who restored the man's smile.
January 28, 2026
2026 01 28 Gunshot Facial Trauma Tahmasebi 400
ADHD may affect orthodontic treatment
By Melissa Busch
Patients with ADHD may be at greater risk of orthodontic treatment problems and reduced behavioral cooperation.
January 28, 2026
Orthodontic Patient Peopleimagecom
Dental assistant sues dental staffing firm over background check
By Melissa Busch
A dental assistant has filed a class-action suit against dental staffing firm Cloud Dentistry.
January 27, 2026
Class Action Gavel Zerbor
Water fluoridation not linked to lower birth weight
By Ava Barros
“Our findings provide reassurance about the safety of community water fluoridation during pregnancy,” said the study's authors.
January 27, 2026
Pregnant Woman Water Anastasiya
Mental health in dentistry and how one state is tackling it
By Kevin Henry
Dr. Matthew Korn shares his personal recovery journey and how the stigma surrounding mental health and substance use has changed.
January 27, 2026
Dr Bicuspid Podcast 400
Employee accused of stealing large sum from dental practice
By Melissa Busch
An employee was arrested on January 20 for allegedly stealing $57,000 from the dental practice where she worked.
January 26, 2026
Handcuffs Money Financial Crime Teacher Photo
Disordered eating, obesity, and teeth: What you need to know
By Ava Barros
Severe obesity and eating disorders may increase the risk of dental disease, and oral healthcare professionals are in a unique position to help.
January 26, 2026
Woman Bathroom Floor Gpointstudio
Why medical-dental integration keeps failing, Part 1
By Michael Ventriello
In this Dental Duets column with Michael Ventriello, Eva Allan reveals why medical-dental collaboration stalls and what must change to improve patient outcomes and healthcare efficiency.
January 26, 2026
Dentist Computer Valerii Honcharuk
Do’s and don’ts for increasing practice production
By Dr. Roger P. Levin
Your inactive patients make up nearly a quarter of your patient base. Dr. Roger P. Levin explains how to easily bring them back.
January 26, 2026
Levin Practice Success 400
Dentist charged with distributing drugs
By Melissa Busch
A dentist was arrested for allegedly ordering prescription drugs for his personal use in violation of drug distribution laws.
January 23, 2026
Handcuffs Fingerprints Justin
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