Laura Hatch[email protected]Dental Practice5 key performance aspects for new dental office receptionistsDoes your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.July 16, 2018Dental PracticeCancellations and no-shows: A fee will not fix the problemEvery practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.April 9, 2018Dental Practice3 ways to become a proactive practiceThere are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.January 10, 2018Page 1 of 1Top StoriesLegal IssuesIowa dental board gives dentist a warning over allegations of incompetenceIowa state regulators have issued a warning to a Central Iowa dentist over competency concerns, raising red flags about patient care.Oral-Systemic LinkHow frequently you buy medicine may affect your oral healthPractice SalesHarnessing AI to increase EBITDA in your dental practicePodcastsThe art of customer service in dentistry with Dr. Roger Levin, Part 1Sponsor ContentJoin Us Tuesday, June 17 at 8 p.m. ET
