Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Page 1 of 1
Top Stories
Ultrasound Probe2
Oral Bacteria
Ultrasound may zap biofilms in the future
High-intensity focused ultrasound might be effective in eliminating biofilms from titanium dental implant surfaces, reports research recently published in the International Journal of Implant Dentistry.
Vargas Estela 400
Office Management
How to keep your RCM moving when dental patient flow slows
Turner Melissa 400 Nl
Dental Hygiene
5 steps to instantly find the dental career you've always wanted
Just A Minute Doc 400
Patient Communication
Dr. Tom Giacobbi on patient communication and personalization
2 Clinicians Patient Curing Viacheslav Yakobchuk 400
Dental Education
Dental students may not be ready for emergencies
More in Home
Ultrasound may zap biofilms in the future
By Ava Barros
High-intensity focused ultrasound might be effective in eliminating biofilms from titanium dental implant surfaces, reports research recently published in the International Journal of Implant Dentistry.
September 12, 2025
Ultrasound Probe2
How to keep your RCM moving when dental patient flow slows
By Estela Vargas
Use seasonal patient lulls to improve your revenue cycle management (RCM) and finish the year strong, writes Estela Vargas, CRDH.
September 12, 2025
Vargas Estela 400
5 steps to instantly find the dental career you've always wanted
By Melissa K. Turner
Dental professionals can fast-track their career through networking, smart social media, and polished personal branding, writes Melissa K. Turner, RDH.
September 12, 2025
Turner Melissa 400 Nl
Dr. Tom Giacobbi on patient communication and personalization
By Kevin Henry
Dr. Tom Giacobbi is back with another quick tip, this time focusing on the power of personalized treatment recommendations for your patients.
September 12, 2025
Just A Minute Doc 400
Dental students may not be ready for emergencies
By Melissa Busch
Dental students report being moderately prepared -- at best -- to handle medical emergencies, highlighting gaps in training, according to a study.
September 11, 2025
2 Clinicians Patient Curing Viacheslav Yakobchuk 400
Retaining your dental team: Why training and incentives matter
By Dayna Johnson
Keeping your valuable team members and building strong teamwork is built on training, development, and collective incentives tied to practice goals rather than individual bonuses, writes Dayna Johnson.
September 11, 2025
Johnson Dayna Thumb
Biofeedback may help treat TMDs
By Ava Barros
Biofeedback may help effectively manage temporomandibular disorders (TMDs) and improve patients’ well-being, reports a review recently published in BMC Oral Health.
September 11, 2025
Biofeedback Patient Aman Woody 400
Podcast: How is burnout impacting dental practice transitions?
By DrBicuspid.com staff writers
Kyle Francis of Professional Transition Strategies joins the show to discuss how burnout is affecting practice transitions.
September 11, 2025
Dr Bicuspid Podcast 400
Oral mucositis may be tied to antibiotic-related infection
By Melissa Busch
A common antibiotic-associated infection may be linked to oral mucositis, according to a large study.
September 10, 2025
Clostridioides Difficile Waseem
Gum disease may increase risk of CKM syndrome
By Ava Barros
Gum disease may raise the risk of cardiovascular-kidney-metabolic (CKM) syndrome, underscoring the need to include oral health in cardiometabolic care, a new study finds.
September 10, 2025
Heart Damage
Clinical tip: What you should know about using a barium guide in your dental practice
By Kevin Henry
Dr. Doug Smail shares another valuable clinical tip that can help you and your dental patients.
September 10, 2025
Smail Doug 400
The dental office manager's guide to a burnout-free practice
By Dr. Ryan Hungate
Successful dental office managers prevent burnout through small gestures, open communication, cross training staff, and leveraging technology to streamline operations, writes Dr. Ryan Hungate.
September 10, 2025
Hungate Ryan 400
Page 1 of 199
Next Page