Systems are a powerful way to stimulate practice growth, but they can also hold a practice back. If you design and follow systems exquisitely, you will have growth -- up to a point. The absence of documented, proven, step-by-step systems is the No. 1 reason that dental practices reach plateaus and don't move to the next levels of success.
Make sure your systems are proven. Proven means that these systems exist in many other practices and have been proven to be successful. Having proven systems will avoid wasting years of trial and error.
Don't forget to develop steps. If systems aren't designed in a step-by-step format like an instruction manual, then they will be of no help to the team. This is how people learn best, especially new hires, who may have less dental experience and need to be able to learn as quickly as possible.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email [email protected].
The comments and observations expressed herein do not necessarily reflect the opinions of DrBicuspid.com, nor should they be construed as an endorsement or admonishment of any particular idea, vendor, or organization.
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