Laurie Owens, CPC, CPB[email protected]Team ManagementThe 5 C's dental teams cannot avoid for increased productionThese C's are essential not only for delivering exceptional dental patient care, but they are also necessary for creating an efficient, productive workplace environment, writes Laurie Owens.January 7, 2025Dental PracticeWhat it takes to be a true hero in dentistryLaurie Owens says that the dictionary defines "hero" as "a person who is admired or idealized for courage, outstanding achievements, or noble qualities." There's certainly more to being a hero than just putting on a cape. It takes hard work and grit, but it's also something that Owens believes every dentist and team member can become.November 5, 2020Dental PracticePreparing for flu season (and a potential 2nd wave) in your practiceWith flu season on the horizon and the threat of COVID-19 still looming large, Laurie Owens offers advice on how dental practices can prepare for all scenarios. She also includes advice on medical reimbursement that can help dental practices provide assistance in a more cost-effective way.September 1, 2020Insurance5 tips to get your medical insurance claims paid fasterAre you billing medical insurance in your practice? Are you doing it correctly? If you're unsure about either, this is the article for you. Laurie Owens gives tips and needed advice about the proper way to bill medical insurance and give a boost to your patients and your practice's bottom line.August 18, 2020Page 1 of 1Top StoriesLegal IssuesNew details emerge about dentist facing suit over patient deathNew information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.Office ManagementDentists aren’t feeling great about this situationFluorideA new cavity-fighter that ditches silver in the worksDental HygieneLooking back, moving forward: A reflection for National Dental Hygiene MonthPatient CommunicationDo’s and don’ts for improving your case presentation