Lois Banta[email protected]Patient CommunicationSimple, high-impact communication tips to boost your practiceThe most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.January 6, 2020Page 1 of 1Top StoriesLegal IssuesNew details emerge about dentist facing suit over patient deathNew information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.Office ManagementDentists aren’t feeling great about this situationFluorideA new cavity-fighter that ditches silver in the worksDental HygieneLooking back, moving forward: A reflection for National Dental Hygiene MonthPatient CommunicationDo’s and don’ts for improving your case presentation