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Nov 12, 2013

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Do's and don'ts for new patient communication
By Dr. Roger P. Levin
New patient phone calls are not solely a customer service call, they're a brand-building opportunity. Dr. Roger P. Levin says these are the do's and don'ts of handling that first patient phone call.
November 11, 2024
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Do's and don'ts for marketing
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Internal marketing, when done correctly, can lead to high-quality referrals for dental practices. Dr. Roger P. Levin discusses the do's and don'ts of how to create a synergistic effect with your marketing efforts and patient referrals.
September 3, 2024
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By Dr. Roger P. Levin
The key to boosting patient satisfaction and garnering five-star review starts with this one monthly marketing practice, writes Dr. Roger P. Levin.
July 15, 2024
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What to do you when your dental practice gets a negative online review
By Jeff Gladnick
A negative review can feel like a punch in the gut. However, viewing the feedback as an opportunity to highlight your dental practice's commitment to patient satisfaction can transform it into an asset. Here's how to respond.
June 26, 2024
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Dentists, doctors sue Google for 'unfair' reviews
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More than six dozen dentists and doctors in Japan filed a lawsuit on April 18 against Google claiming that the search engine posts unfair reviews and misinformation on its Google Maps navigation app.
April 22, 2024
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Do's and don’ts for facing the competition
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Competition in dentistry is formidable now. Dr. Roger P. Levin outlines the do's and don'ts of carving out a strong position among competing practices.
April 15, 2024
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Embracing the future of dentistry: The top 4 marketing trends for 2024
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Here are four trends shaping the future of dentistry that author Jeff Gladnick believes will help you attract new patients, build stronger relationships, and ensure your practice thrives.
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Do’s and don’ts for customer service
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Great customer service goes beyond being nice to patients, writes Dr. Roger P. Levin. Here are the do’s and don’ts of creating loyal, lifelong patient customers.
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Do’s and don’ts for patient ‘discounts’
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The term “discount” has long had a negative connotation in dentistry. Dr. Roger P. Levin offers do’s and don’ts on how to create compelling offers for patients that also align with your practice’s goals.
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What this expert wants the dental industry to know about social media in 2024
By Kevin Henry
What is trending with social media in 2024, and how will it impact dental practices and dentistry? We asked an expert.
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Invisalign maker’s stance on free gun with aligners deal
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Invisalign clear aligner maker Align Technology has released a statement concerning a North Carolina practice’s "Grins and Glocks" promotion.
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Free gun with clear aligners promotion offered at practice
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An orthodontics practice in North Carolina recently offered a "Grins and Glocks" promotion.
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