Technology consulting firm Liptak Dental Services has opened a new franchise in Palatine, IL. Owned and operated by Dan Chapman, this location serves the north side of Chicago and the north and northwest Cook County suburbs.
Liptak Dental Services specializes in computer support, practice management software training, and managing Web presence exclusively for dental practices.
Chapman has 23 years of dental experience and most recently served as the manager of schools and institutions at Hu-Friedy. This experience has helped Chapman realize some of the challenges that dental offices face with implementing new technology.
"Most offices really need a server to run their practice effectively, and they need to be doing regular maintenance and backups for their computer network," Chapman said. "You cannot expect your average IT company or Geek Squad to be able to support a dental office adequately. The technology is getting too specific and the issue of downtime is too crucial."
Chapman is also encouraging offices to adopt a maintenance plan to address any computer problems before they lead to downtime.