CareCredit is offering a complimentary educational audio CD, "Accountability = Energized Teams and Satisfied Patients," featuring Rhonda Savage, DDS, CEO of Miles Global.
In the audio program, Dr. Savage shares how accountability "done right" can improve communications and efficiency and help the practice run more smoothly and professionally, according to the company.
Dr. Savage shares her four-step system of empowering accountability and outlines how daily coaching is a cornerstone of better team communication. She also details the proven "feel, felt, and found" technique, which can be used to enhance communication between team members and with patients. How to give effective performance reviews and the importance of celebrating individual and team success also are discussed.
Practices that currently accept CareCredit can request a copy of the CD by contacting their Practice Development Team at 800-859-9975. Practices that have yet to add CareCredit as a payment option can call 800-300-3046, ext. 4519, to request their complimentary copy.
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