Patient Activator adds group practice dashboard

Patient Activator, a service of 1-800-DENTIST, has introduced a Group Practice Dashboard that enables dental group practice managers to access electronic patient communications for multiple offices from a single computer screen.

Patient Activator is designed to help dentists increase customer loyalty and eliminate scheduling gaps by automatically sending patients personalized text and email appointment reminders, recare notices, birthday greetings, e-newsletters, and surveys. It features a "live call" appointment reminder option that automatically contacts patients with a personalized message from the office. Patient Activator is also designed to enable dental practices to expand their Web and social media presence and manage their online reputation.

The new Group Practice Dashboard allows Patient Activator customers with multiple offices to log onto one administrative account and see complete patient communication reporting for all their locations. This new feature is designed to improve group practice operating efficiency and individual office performance by aggregating appointment confirmations, recare deliveries, and patient survey data in one place, the company said.