Ask Marty: I plan to add a remote location using a virtual private network to work off a single database. Is there a better option?

Q: I have a paperless office using Dentrix and Xray Vision. I plan to add a remote location across the street in midtown Manhattan using a virtual private network so that I will work off a single database for the Dentrix and Xray Vision. Is there a better option? Also, I have had problems with Xray Vision. Is there different imaging software you recommend?

A: I know of some offices using Dentrix that do exactly as you do. Setting up a virtual private network (VPN) is an absolute necessity to ensure the security and integrity of your data. Making sure the database does not become corrupted will depend on many things.

How this is accomplished depends on a lot of factors. Is the second location just for billing or will patients be treated there? The requirements of a business office are different then those rendering treatment. You will have to make sure you have sufficient bandwidth (a rate of data transfer) to handle your data needs. In many cases, this will require more then a digital subscriber line (DSL) or cable connection between the offices. In most cases you will need a dedicated data connection, sometimes referred to as a T1 line. The most important piece of this puzzle is making sure you have a good IT person to handle the implementation of this digital undertaking.

As for your imaging software, you did not mention what your problems are. Xray Vision is a brand name for Apteryx software. I run this software in my office. It is very full-featured.

One issue some offices have is that there is not tight integration with their practice management software. This is really a philosophical issue: Should you run separate or integrated imaging databases? I prefer the versatility of separate databases and greater choice of peripheral devices that can be integrated. Others prefer the easier integration so everything is easier to back up and access.

Again, a good IT person should be able to assist you in the decision-making and implementation. Good luck in your expansion.

Martin Jablow, D.M.D., is a practicing dentist and a self-professed technophile who lectures and blogs on a variety of technologies used in dentistry (dentechblog.blogspot.com). If you have a technology question for Dr. Jablow, e-mail it to us at [email protected].

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