Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesLegal IssuesOrthodontic practice settles improper billing allegationsAn orthodontic practice agreed to pay nearly $600,000 to settle claims it knowingly and improperly billed Oklahoma's Medicaid program.PediatricsMore than one-third of kids don't receive oral healthcarePodcastsPodcast: What dental practices and patients need to know about the Fair Financing Principles3D PrintingDr. Tom Giacobbi gives you a look inside 3D printing in the dental practiceLegal IssuesEx-dental worker accused of major theft from employer pleads