Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesLegal IssuesMan arrested for torching orthodontics practiceA 62-year-old man was arrested for suspected arson and burglary after he was allegedly found inside an orthodontics practice set ablaze.CardiovascularTime for a dental care protocol for heart transplant patients?Office ManagementShopping for a new credit card processor won't lower your feesPractice SalesChoosing the right adviser for acquiring a dental practiceLegal IssuesMan accused of botched dental procedures sentenced