Western Dental Services has launched an extensive digital x-ray imaging program powered via technology configured and deployed by CDW Healthcare, a provider of technology products and services to healthcare organizations.
The implementation represents another stage in Western Dental's ongoing efforts to adopt paperless processes that speed caregiver access to patient information and eliminate the inconvenience of film-based images, according to the company.
"As the ongoing economic downturn continues to impact healthcare providers' bottom lines, solutions that transform labor-intensive, paper-based processes into digital information have taken on a renewed importance," said Bob Rossi, vice president of CDW Healthcare, in a press release. "Digital imaging technology provides an effective, scalable platform that reduces cost and enhances patient satisfaction."
CDW Healthcare technology specialists collaborated with Western Dental's IT operations staff to understand the provider's requirements. The CDW Healthcare team configured and deployed a customized technology solution -- including thin clients, wall mounts with articulated arms, PCs, displays, software upgrades, and servers -- throughout 150 dental offices to enable access to patient information in diagnostic areas, examination rooms, and hallway workstations.
Each practice's patient examination rooms are equipped with wall-mounted thin clients and 17-inch LCD monitors that allow caregivers to rapidly share high-resolution images with patients at the point of care. Other thin clients located in patient care areas enable clinicians to access Western Dental's proprietary Estimator software, which digitizes the diagnosis entry process and rapidly determines treatments covered by a patient's insurer. CDW Healthcare also provided Western Dental with the necessary server infrastructure to support the digital imaging solution and additional PCs and thin clients deployed throughout x-ray rooms and front offices.
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