Week in Review: Switching software systems | Impact of teeth whitening | Injection distraction

Dear DrBicuspid Member,

Mention the process of changing practice management software systems to dentists and you're bound to see some exasperated looks. It's not surprising, writes Dan Easty, a technology advisor for Patterson Dental. While there are many moving parts, he shares some ways to ease the transition for your practice and your patients.

Patients spend billions each year on at-home whitening procedures. But are these products effective at changing the color of patients' teeth, and do they have a positive effect on their quality of life? A study with nearly 60 patients tested one brand's effectiveness and impact.

While the above study only looked at one brand, the impact of teeth whitening on your patients' mindset may be considerable. While our practice management columnists have urged you to consider adding whitening services to your practice, maybe now is a good time to look into how it can boost your patients' confidence and your practice's revenues.

For many children, seeing a long, silver needle headed for their mouth is one of the most fear-inducing parts of dentistry. But a bee-shaped distraction device may help ease this pain and anxiety, according to the findings of a new study.

Finally, this week, if your practice is like most, you don't want to deal with complaints. Practice management consultant Sally McKenzie suggests that these complaints may help you identify areas where your practice needs improvement or can grow.