When was the last time you complimented someone on your team? Was it last week, last month, last year, or can you even remember? Hopefully, it was recently, because team members thrive in an atmosphere where their efforts are recognized and appreciated.
Spotlight achievement in morning meetings. Make recognition a regular part of your daily meetings. Thank employees for handling an irate patient, pitching in when a team member was out sick, staying late to help with an emergency patient, etc. When you appreciate your staff members, they appreciate working for you.
Don’t horde compliments. You don’t have to wait for a meeting or a special occasion to praise a team member. If you see employees doing excellent work, let them know that day. Saying something like “Nice job!” or “I appreciate what you did there,” goes a long way to building morale. And you just might make somebody’s day too!
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email [email protected].
The comments and observations expressed herein do not necessarily reflect the opinions of DrBicuspid.com, nor should they be construed as an endorsement or admonishment of any particular idea, vendor, or organization.
