Cindy Hartwell

Dental Practice
CDA: No one-size-fits-all when it comes to dental benefit contracting
How do you decide whether to add or drop participation with a dental benefit plan/network? Cindy Hartwell of California Dental Association (CDA) Practice Support provides a look at some of the issues involved in the decision and cautions not making the decision solely based on fees.
September 16, 2019
2018 01 18 00 55 4855 Insurance Policy 400
Insurance
Coding case study: Midyear changes can impact your reimbursement
If your practice accepts insurance, you've probably been faced with a situation in which the provider implements contractual changes. And sometimes, despite everyone's best efforts, you find yourself unprepared for the effect of this change to your reimbursement projections. Dental benefits analyst Cindy Hartwell with the California Dental Association's CDA Practice Support illustrates a case study of one such occurrence.
November 18, 2018
2016 08 12 15 05 28 688 Doctor Form 400
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Dental office employee nearly assaulted by delivery driver at work
An Amazon delivery driver was arrested on December 15 for allegedly punching and attempting to sexually assault an employee in front of patients at a dental practice.
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Dental office employee nearly assaulted by delivery driver at work
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An Amazon delivery driver was arrested on December 15 for allegedly punching and attempting to sexually assault an employee in front of patients at a dental practice.
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Dentist pleads not guilty to child exploitation
By Melissa Busch
A dentist charged with multiple counts of child exploitation has pleaded not guilty to new criminal charges.
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This noninvasive treatment may improve TMJ
By Ava Barros
While not a cure-all, using deep heat to relax the jaw muscles and joints showed promise in improving TMJ pain and boosting quality of life.
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Dr. Tom Giacobbi talks zirconia and CEREC with Dr. Katie Tonkin
By DrBicuspid.com staff writers
Learn Dr. Katie Tonkin's experience using Kuraray zirconia and CEREC to help dental patients in this clinical tip from Dr. Tom Giacobbi.
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Dentist accused of soliciting girl gets license revoked
By Melissa Busch
A dentist arrested for allegedly traveling to pay a 14-year-old girl for sex recently had his dental license revoked.
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Gum disease may be a risk factor for pancreatic cancer
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A new study’s findings emphasize the importance of treating gum disease to reduce related systemic inflammation.
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The psychology behind dental team resistance to technology
By Kelly Tanner, PhD, RDH
Understanding the reasons behind your team’s resistance to technology is the first step to building stronger collaboration and cohesion, writes Kelly Tanner, PhD, RDH.
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Kelly Tanner 400
Profitable dentists don't close cases, they lead them
By Dr. Paul Homoly
High-dollar case acceptance isn't about convincing patients, it's about leading them, writes Dr. Paul Homoly.
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More info about dental practice shooting in Ga.
By Melissa Busch
The 74-year-old man who allegedly tried to kill himself after shooting a dental assistant multiple times at her work is now in jail.
December 15, 2025
Jail Hands
This may help dentin hypersensitivity
By Ava Barros
This treatment improved dentin hypersensitivity in more than 93% of patients after six months, reports new research.
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Pregnancy and periodontal health: Evidence-based care for better outcomes
By Sue Scherer, MEd, RDH
About 3 in 4 pregnant women develop gingivitis, highlighting the need for proper oral hygiene and professional care, writes Sue Scherer, RDH.
December 15, 2025
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Do’s and don’ts for increasing insurance reimbursements
By Dr. Roger P. Levin
Dr. Roger P. Levin shares how to insulate your balance sheet from shrinking insurance reimbursements.
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