Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesIowa dental board gives dentist a warning over allegations of incompetenceIowa state regulators have issued a warning to a Central Iowa dentist over competency concerns, raising red flags about patient care.Oral-Systemic LinkHow frequently you buy medicine may affect your oral healthPractice SalesHarnessing AI to increase EBITDA in your dental practicePodcastsThe art of customer service in dentistry with Dr. Roger Levin, Part 1Sponsor ContentJoin Us Tuesday, June 17 at 8 p.m. ET