Mark Williamson

Dental Practice
Hold on: How your on-hold message affects your practice
You've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.
December 4, 2017
2017 12 04 23 43 8176 Williamson Mark 20171204232438
Page 1 of 1
Top Stories
Magnifying Glass Investigation Aramyan 400
Legal Issues
New details emerge about dentist facing suit over patient death
New information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.
Dollars Dental Tools Adragan
Office Management
Dentists aren’t feeling great about this situation
Fluoride Application Closeup
Fluoride
A new cavity-fighter that ditches silver in the works
Kelly Tanner 400
Dental Hygiene
Looking back, moving forward: A reflection for National Dental Hygiene Month
Levin Practice Success Resized 400
Patient Communication
Do’s and don’ts for improving your case presentation
More in Home
New details emerge about dentist facing suit over patient death
By Melissa Busch
New information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.
October 13, 2025
Magnifying Glass Investigation Aramyan 400
Dentists aren’t feeling great about this situation
By Melissa Busch
Dentists are having mixed feelings about dentistry and more.
October 13, 2025
Dollars Dental Tools Adragan
A new cavity-fighter that ditches silver in the works
By Ava Barros
Researchers have created a zinc-based compound to fight caries that may be comparable to silver diamine fluoride without permanently staining teeth.
October 13, 2025
Fluoride Application Closeup
Looking back, moving forward: A reflection for National Dental Hygiene Month
By Kelly Tanner, PhD, RDH
During National Dental Hygiene Month, Kelly Tanner, PhD, RDH, advises hygienists to reflect on their purpose and turn their insights into transformative care for patients.
October 13, 2025
Kelly Tanner 400
Do’s and don’ts for improving your case presentation
By Dr. Roger P. Levin
Master the art of case presentation with these expert tips from Dr. Roger P. Levin that will boost patient acceptance.
October 13, 2025
Levin Practice Success Resized 400
The most frequent dental mistake in the U.S. may surprise you
By Melissa Busch
A study in the Journal of the American Dental Association ranks the most frequently occurring dental errors in a large U.S. healthcare system.
October 10, 2025
Dental Chair2
This toothbrush may clean teeth better
By Ava Barros
A basic electric toothbrush may effectively reduce plaque and gingivitis better than a manual toothbrush, reports a Journal of Dental Hygiene study.
October 10, 2025
Electric Toothbrush Andrey Popov
Podcast: AI and dental journalism -- what comes next?
By Kevin Henry
Kevin Henry and Dr. Chris Smiley discuss AI's impact on dental publishing, from leveraging AI for content creation to ensuring accuracy.
October 10, 2025
2025 10 10 Smiley Chris 400
How to ensure the schedule doesn't kill your practice
By DrBicuspid.com staff writers
Does your schedule run you, or do you run your schedule? Dr. Tom Giacobbi explains how to optimize your production schedule for maximum efficiency.
October 10, 2025
Just A Minute Doc 400
Dentist sentenced for murdering his mother
By Melissa Busch
A dentist in California convicted in August of strangling his mother to death at her mansion was sentenced.
October 9, 2025
Judge Defendant Sentencing Wavebreakmedia Micro
Fluoridation protects patients and practices
By Dr. Steven Spitz
Fluoridation strengthens public health and streamlines dental care. Without it, communities have mounting health and economic costs, warns Dr. Steven Spitz.
October 9, 2025
Steven Spitz 400
One dentist's advice on how to move past dental patients' fear of pain
By Kevin Henry
For Dr. Hiren Bhatt, understanding the root of a patient's fear is key, helping both the patient and the dentist succeed.
October 9, 2025
Hiren Bhatt 400
Page 1 of 206
Next Page