Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDental manager accused of evading taxes sentenced to prisonA dental manager in California who pleaded guilty to tax evasion was sentenced to prison.InsuranceNegotiating dental insurance reimbursement fees: A key strategy for practice growthSmile DesignWhat mouth rinses may do to some restorationsSmile DesignHow a cosmetic dentist balances patient wants vs. needsSmile DesignConservative management of class V lesions: A case study using advanced adhesive and flowable composite
