Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal Issues2-time arrested unlicensed dentist sentencedA woman who was arrested in two states for allegedly providing braces and more to individuals without a dental license was sentenced.Dental PracticeMore than half of women dentists experience violence at workPediatricsBad childhood may equal bad teethTeam ManagementWhen silence speaks loudly: Why dental team members shut downSponsor ContentJoin Us July 24 at 8 p.m. ET