Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesDenturesThese patients may be more likely to experience denture failurePatients with these characteristics may be more likely to require procedures on abutment teeth, increasing the risk of removable partial denture failure. This study was recently published in the Journal of Prosthetic Dentistry.Oral-Systemic LinkPatients with lupus, RA may want to wake up on oral healthLegal IssuesCyberattack hits DSO Chord Specialty Dental, affecting 170KDental EducationGeneral dentistry may be on the verge of deathBrainResearchers to study gum disease germ's link to Alzheimer's disease