Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesAir embolism during routine dental care leads to woman’s deathA woman died hours after developing an air embolism during a routine dental restoration procedure, according to a case report.PeriodonticsGum disease may be an independent risk factor for strokePatient CommunicationDr. Roger Levin on the customer experience revolution in dentistryRestorationsWhy every dentist needs a reliable glass ionomer in their toolkitLegal IssuesDSO-linked firm, more agree to settle fraud allegations
