Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDental assistant accused of smuggling $1.5M in drugsA dental assistant was arrested at an airport in Taiwan for allegedly smuggling more than $1.5 million worth of marijuana in her checked suitcase.Alternative Pain TherapiesThe key to dentin hypersensitivity may be in your kitchenImplantsE-cigarettes may affect dental implant integrationLegal IssuesWife pleads guilty to evading taxes for husband's dental practiceSponsor ContentJoin Us for a FREE Webinar November 12