Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDentist accused of drug deal near his office enters pleaA dentist entangled in a 2023 fatal hit-and-run case has pleaded not guilty in a separate case in which he allegedly was involved in a drug deal near his dental office.FluorideWhat’s stopping kids from getting fluoride at well visits?Oral-Systemic LinkWhen it comes to smoking, teeth don’t liePodcastsPodcast: The keys to transforming patient relationships in dentistryRegulatory UpdatesOpinion: Why advocacy in dentistry matters
