Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal Issues‘Hit and run dentistry’ oral surgeon headed to jailA Florida oral surgeon who lost his license for what a licensing board called "hit and run dentistry," because it left patients injured and in debt, is headed to jail.CardiovascularGum disease may hammer heart attack patientsInfection ControlThe hidden risks: Personal cell phones in the dental clinical settingTMJ/TMDThis tool may prevent oral diseases in real timeSponsor ContentJoin Us May 20 for a Webinar - Register Today!