Josh Crockett[email protected]Dental Practice7 ways to increase patient retentionIt's no secret that getting new patients leads is an investment -- worthwhile, but an investment nonetheless. One of the best ways to maximize that investment is to focus on retaining patients, writes Josh Crockett of dental marketing firm Practice Cafe. How? By improving their experience from the moment they first arrive to when you say goodbye at the end of their appointment.May 17, 2017Page 1 of 1Top StoriesLegal IssuesNew details emerge about dentist facing suit over patient deathNew information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.Office ManagementDentists aren’t feeling great about this situationFluorideA new cavity-fighter that ditches silver in the worksDental HygieneLooking back, moving forward: A reflection for National Dental Hygiene MonthPatient CommunicationDo’s and don’ts for improving your case presentation