David R. Brown, DDS[email protected]Patient CommunicationAhead of the curve: Modern tools for an excellent patient experienceCommunication in a busy dental office is vital -- both for a team's efficiency and the patient experience. The more smoothly a practice runs and the more productive its employees are, the greater the quality of service provided to patients, according to Dr. David R. Brown. He shares some technologies and tools designed to help practices function smoothly.May 21, 2014Page 1 of 1Top StoriesLegal IssuesNew details emerge about dentist facing suit over patient deathNew information has emerged concerning an oral surgeon facing a lawsuit and possible disciplinary action in the death of a patient.Office ManagementDentists aren’t feeling great about this situationFluorideA new cavity-fighter that ditches silver in the worksDental HygieneLooking back, moving forward: A reflection for National Dental Hygiene MonthPatient CommunicationDo’s and don’ts for improving your case presentation