Jan Keller

Dental Practice
Blind Spots: How to improve your treatment acceptance rates
Many of consultant Jan Keller's clients ask why their treatment acceptance rates are so low. In most cases, she writes, the answer is simple: It's because you are probably talking at your patients instead of with them. She offers practical ideas to improve your practice's acceptance rates.
January 14, 2019
2016 08 23 11 23 57 459 Keller Jan 400
Marketing
Blind Spots: How to easily lose long-time patients
A friend of practice management consultant Jan Keller called her and said that the team members at her general dentist's practice admitted that they did not know how to check emails that come through the practice's website. Keller writes that if this is happening at your practice, you could be losing both patients and practice revenue.
November 15, 2017
2016 08 23 11 23 57 459 Keller Jan 400
Dental Practice
Blind Spots: Are you protected from a data catastrophe?
You've heard the horror stories before: A backup system goes wrong, and a business loses most, if not all, of its customer data. But, as practice management consultant Jan Keller writes, what would happen if that were your practice? How confident are you that you can retrieve your patient data from yesterday, a week ago, or even a year ago should disaster strike?
August 23, 2016
2016 08 23 11 23 57 459 Keller Jan 400
Patient Communication
Blind Spots: After practice purchase, now what? Part 3
In this three-part series, practice management consultant Jan Keller explores what dentists who have recently purchased a practice can do to avoid common pitfalls and facilitate lasting success. In part three, she discusses practical patient communication, billing, and marketing ideas.
June 9, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Dental Practice
Blind Spots: After practice purchase, now what? Part 2
You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the second of a three-part series, practice management consultant Jan Keller discusses next steps and team communication.
May 30, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Dental Practice
Blind Spots: After practice purchase, now what? Part 1
You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the first of a three-part series, practice management consultant Jan Keller offers a four-point checklist of what needs to happen first.
May 17, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Dental Practice
Blind Spots: Is your practice embezzlement-proof?
In her experience, practice management consultant Jan Keller has found that everyone thinks it won't happen to them. It happens more often than you think, and often from the person you trusted the most. That's right -- embezzlement.
March 27, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Dental Practice
Blind Spots: Uncovering hidden treasure in your charts
DrBicuspid.com is proud to welcome practice management consultant Jan Keller back to our pages. In her columns, she explores the "blind spots" of your practice: how to recognize them, how to deal with them, and how to benefit from the experience of your colleagues. In this column, she offers three steps to improve your patient recall.
February 28, 2016
2014 04 22 15 07 02 651 Keller Jan 200
Patient Communication
Blind Spots: Your internal credit guidelines
In her latest Blind Spots column, practice management consultant Jan Keller asks when was the last time you and your team had a meeting to review and collaborate on your expectations regarding collections? These guidelines could be your "secret weapon" to reduce stress and increase collections, she writes.
September 24, 2014
2014 04 22 15 07 02 651 Keller Jan 200
Office Management
Blind Spots: What established dentists would do over, if they could
To say that new dentists face a myriad of challenges in setting up their first practice is an understatement. There's hiring, financing, marketing -- and finding the patients to fill all those comfy new chairs! In her latest Blind Spot column, practice management consultant Jan Keller shares the advice established dentists would give if they could do it all over.
August 17, 2014
2014 04 22 15 07 02 651 Keller Jan 200
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