Lisa Knowles, DDS

Dental Practice
How practices can best manage inappropriate patient behaviors
Dr. Lisa Knowles addresses an important topic: managing -- and addressing -- inappropriate patient behaviors. As Dr. Knowles writes, these situations must be addressed with empathy and directness.
November 14, 2018
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
Are you all on the same page in your practice?
Being and remaining on the same page are constant demands of any dental office, writes Dr. Lisa Knowles. As technologies change and philosophies evolve, there is a constant need to update communication between the professionals and the patients. Dr. Knowles offers five practical ideas to ensure everyone in your practice is on the same page.
June 20, 2018
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
6 practical tips to minimize your stress
Dr. Lisa Knowles has heard many stories from colleagues about stresses that are seemingly beyond their control, such as business partner and family issues. Her solution to trying to minimize the stress these situations create is to prepare. She offers six practical tips to help you in your practice and your life.
May 2, 2018
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
Treating our transgender patients
About 1 million people in the U.S. may identify as transgender, according to recent research. While Dr. Lisa Knowles understands all too well that there can be a learning curve with these patients, she asks all dental team members to focus on what makes us similar as opposed to what might be different
February 12, 2018
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
Second Opinion: Trust
In this Second Opinion, Dr. Lisa Knowles discusses the fallout that occurs when healthcare practitioners abuse the trust placed in them. Using a prominent case of patient abuse as an illustration, she writes that all practitioners lose credibility when one person in the professional community errs in judgment.
December 18, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
'But I brush'
How many times have you had a patient tell you how often they brush and floss after you've had to deliver the news that they have several cavities. Dr. Lisa Knowles faces that scenario more frequently than she would like, and she explores why patients aren't getting the message and what dentists can do.
September 17, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Patient Communication
How to create a patient communication loop
If you are not used to creating a communication loop with others, or if you have no idea what a communication loop is, you are probably missing out on stronger relationships with those around you, writes Dr. Lisa Knowles. In her latest column, she defines this concept of a communication loop and shows how it can help your practice.
July 17, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
What is your relationship with power and control?
Dr. Lisa Knowles wanted to know more about her team and how they could work together better. So her office took a personality test. The results reminded her that we all have power and control issues. But the real issue, she writes, is when you try to lead your team without knowing their personalities -- or your own.
June 4, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Practice
10 tips for communicating with your customers
All practices want their patients to come back and also tell all of their friends about the practice, writes Lisa Knowles, DDS. But the kind of customer service that brings your patients back doesn't just happen. In her latest column, she offers 10 tips to help improve your practice's relationships with your patients.
March 20, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Dental Hygiene
How an incarcerated patient changed my mind on sugar
Dr. Lisa Knowles took a three-week vacation -- from sugar, grains, and dairy. This cleanse and a recent interaction with an incarcerated teenager with a beautiful smile has her reconsidering how she communicates with her patients and their parents about oral healthcare.
January 9, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
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Why naloxone is the lifesaving potion in your dental practice's emergency kit
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How gender and bruxism affect the masseter muscle
By Ava Barros
Bruxism affects the masseter muscle differently by gender, suggesting the need for a gender-specific approach in assessing bruxism's impact on this muscle, suggests a study published in the American Journal of Orthodontics and Dentofacial Orthopedics.
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What do you do when a dental patient refuses local anesthetic?
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A recent article on DrBicuspid.com had us asking questions, and a Chicago-area dentist gave her opinion on what to do when a patient refuses anesthesia for a minor dental procedure.
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AAE responds to reports of dentists pulling healthy teeth
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The American Association of Endodontists (AAE) has released a statement in response to reports of dentists removing healthy, treatable teeth in favor of implants.
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Clinical tip: Revolutionizing class II restorations in the dental practice
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Newly developed toothbrush may prevent toothpaste swallowing
By Ava Barros
A professor at the Rutgers University School of Dental Medicine has developed a toothbrush with suction to prevent people from swallowing toothpaste, according to a university press release.
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2024 10 31 Maxine Strickland 400
Trump win may mean bye-bye to fluoridated drinking water
By Melissa Busch
If Donald Trump wins the 2024 U.S. presidential election, the cavity-fighter fluoride may be removed from U.S. public water systems.
November 4, 2024
Trump Donald 400
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