3M ESPE has added a new ratings and reviews feature on its website that allows customers to share their opinions of 3M ESPE dental products.
Visitors to the 3M ESPE website will now find a "Reviews" tab on each dental product page where they can view other users' comments and add their own.
To add a review they are asked to rate each product on a scale of one to five stars and to state whether they would recommend the product. Also users can leave comments about their experiences with products.
The online form also gives users an option to include related products in their dental products review, as well as a space to confidentially submit additional feedback to 3M ESPE customer service.
To help prompt customers to use the new feature, 3M ESPE has created a web button that will be featured on email campaigns, e-newsletters, and other online outlets.