The ADA is offering a free webinar to explain the basics of how preferred provider organization (PPO) plans operate.
"Dental Insurance 101: Understanding PPO Plans" will stream live from 11 a.m. to noon Central time on February 22. The course is designed for new and existing office staff and dentists to help support patients with these plans.
Dr. Luke Andrew, a general dentist from Colorado and member of the ADA Council on Dental Benefit Programs, is the keynote presenter. Topics will include PPO plan design, contract clauses and processing policies that affect revenue, plan terminology, coordination of benefits (COB) and COB write-offs, how to file an effective and proper claim appeal, how to talk to patients about dental insurance, and where to find ready-to-use educational resources to help practices succeed.
