Inefficient offices are breeding grounds for confusion and chaos. Practices must always look for ways to improve efficiency in every area. Those that do will decrease stress and increase revenue.
For greater efficiency, make all treatment areas the same. Uniquely designed rooms may be desirable in other settings but not in a dental practice. Time studies by Levin Group indicate that dental practices that have similar treatment rooms are able to work 10% to 12% faster than those without. Wasted time equals lost production. Uniformity saves time.
Don't forget to empower your team. The dental team is the best resource for reducing inefficiency and lowering stress. Encourage your team members to be proactive in examining practice systems. Everyone on the team will have valuable insights to contribute. Hold special staff meetings to review major systems, such as scheduling, case presentation, financial management, and customer service.
Roger P. Levin, DDS, is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Dr. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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